Who is authorized to sign for the release of my health information?

The following individuals are authorized to sign for release of your health information:

• You, the patient
• Your health care directive designee or health care power of attorney, if applicable (health care directive document must be provided)
• Parent, if the patient is younger than age 18
• Legal guardian (proof of guardianship document must be provided)

How much does it cost to obtain a copy of my health information?

• Patients are not charged for records released directly to themselves
• There is no charge for releasing copies of medical directly to other healthcare providers, clinics, or hospitals.
• Copies of medical records for parties other than patients and healthcare providers (including law firms, insurance companies, and other business requestors) will be charged processing fees, per page and/or CD fees, sales tax if in MN, and shipping and handling fees based on the Department of Labor’s annually adjusted postage fee.

When will I receive a copy of the medical records?

Requests are processed as soon as possible, are prioritized based on need and date requested, and completed within 30 days from date request was received.

Who do I contact if I have questions?

If you are a patient or calling from a clinic, please call our Medical Records Department at 763-302-4125.

If you are calling from a law firm, insurance company, or other business requesting records, please call our records partner at 610-994-7500.